000			01337nam a2200181 4500
008			170328b xxu||||| |||| 00| 0 eng d
020			_a9781506315522
082			_a658.45 _bQUI
100			_aQuintanilla, Kelly M. _910784
245			_aBusiness and Professional Communication: Keys for Workplace Excellence
250			_a3rd ed
260			_bSage Publications, Inc. _c2017 _aCalifornia
300			_a371p
500			_aPart I: Beginning Communication Principles 1. Business and Professional Excellence in the Workplace 2. Verbal and Nonverbal Communication 3. Listening Part II: Entering the Workplace 4. Resumes, Interviews, and Negotiation 5. Getting to Know Your Diverse Workplace Part III: Developing in the Workplace 6. Interpersonal Communication at Work 7. Strengthening Teams and Conducting Meetings Part IV: Excelling in the Workplace 8. Technology in the Workplace 9. Business and Professional Writing 10. Leadership and Conflict Management Part V: Presenting in the Workplace 11. Informing and Persuading 12. Speech Design 13. Delivering a Speech with Professional Excellence Part VI: Surviving in the Workplace 14. Work-Life Balance
600			_aBusiness Communication _921028
700			_aWahl, Shawn T. _97946
942			_2ddc _cLB _k658.45 _mQUI
999			_c106381 _d106381