| 000 | 00764aam a2200169 4500 | ||
|---|---|---|---|
| 008 | 170530b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781498751247 | ||
| 082 |
_a658 _bPAT |
||
| 100 |
_aPatel, Suresh _912418 |
||
| 245 | _aBusiness Excellence: Exceeding Your Customers' Expectations Each Time, All the Time | ||
| 260 |
_bCRC Press _c2017 _aBoca Raton |
||
| 300 | _a215p | ||
| 500 | _a1. Introduction 2. Leadership 3. Strategic Planning 4. Customer Excellence 5. Operation Focus 6. Human Resource Focus 7. Measurement, Analysis, and Knowledge Management 8. Business Result Focus 9. Business Excellence Assessment | ||
| 600 |
_aOrganizational Effectiveness _912892 |
||
| 600 |
_aStrategic Planning _912893 |
||
| 942 |
_2ddc _cLB _k658 _mPAT |
||
| 999 |
_c106488 _d106488 |
||