000			01035nam a2200169 4500
008			171017b xxu||||| |||| 00| 0 eng d
020			_a9781498752855
082			_a658.4038 _bKEY
100			_aKeyes, Jessica _921494
245			_aManaging IT Performance to Create Business Value
260			_bCRC Press _c2016 _aBoca Raton
300			_a374p
500			_a1. Designing Performance-Based Strategic Planning Systems 2. Designing Performance Management and Measurement Systems 3. Designing Metrics 4. Establishing a Software Measurement Program 5. Designing People Improvement Systems 6. Knowledge and Social Enterprising Performance Measurement and Management 7. Designing Performance-Based Risk Management Systems 8. Designing Process Control and Improvement Systems 9. Designing and Measuring the It Product Strategy 10. Designing Customer Value Systems
600			_aBusiness - Data Processing - Management _921495
600			_aComputer Networks - Management _921496
942			_2ddc _cLB _k658.4038 _mKEY
999			_c109097 _d109097