000 01778nam a2200181 4500
008 171013b xxu||||| |||| 00| 0 eng d
020 _a9789332558472
082 _a658.8
_bKOT
100 _aKotler, Philip
_91412
245 _aPrinciples of Marketing
250 _a15th ed
260 _bPerson Education, Inc.
_c2016
_aNoida
300 _a732p
500 _aPart I: Defining Marketing and the Marketing Process 1. Marketing: Creating and Capturing Customer Value 2. Company and Marketing Strategy: Partnering to Build Customer Relationships Part II: Understanding the Marketplace and Consumers 3. Analyzing the Marketing Environment 4. Managing Marketing Information to Gain Customer Insights 5. Consumer Markets and Consumer Buyer Behavior 6. Business Markets and Business Buyer Behavior Part III: Designing a Customer-Driven Strategy and Mix 7. Customer-Driven Marketing Strategy: Creating Value for Target Customers 8. Products, Services, and Brands: Building Customer Value 9. New-Product Development and Product Life-Cycle Strategies 10. Pricing: Understanding and Capturing Customer Value 11. Pricing Strategies: Additional Considerations 12. Marketing Channels: Delivering Customer Value 13. Retailing and Wholesaling 14. Communicating Customer Value: Integrated Marketing Communications Strategy 15. Advertising and Public Relations 16. Personal Selling and Sales Promotion 17. Direct and Online Marketing: Building Direct Customer Relationships Part IV: Extending Marketing 18. Creating Competitive Advantage 19. The Global Marketplace 20. Sustainable Marketing: Social Responsibility and Ethics
600 _aMarketing
_921383
700 _aArmstrong, Gary
_921384
942 _2ddc
_cLB
_k658.8
_mKOT
999 _c109492
_d109492