| 000 | 02572nam a2200169 4500 | ||
|---|---|---|---|
| 999 |
_c110495 _d110495 |
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| 008 | 180116b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781138073685 | ||
| 082 |
_a658.403 _bDEC |
||
| 100 |
_aFaulin, Javier _929302 |
||
| 245 | _aDecision Making in Service Industries: A Practical Approach | ||
| 260 |
_bCRC Press _c2013 _aBoca Raton |
||
| 300 | _a431p | ||
| 500 | _a Contents note continued: 9.Using Process Mapping and Capability Analysis to Improve Room Turnaround Time at a Regional Hospital / Evelyn C. Brown Section 3 Decision Making in Logistic Services 10.Decision Making in Logistics Outsourcing from the Standpoint of Hiring Companies / Antonio Carlos Gastaud Macada 11.Revenue Management of Transportation Infrastructure during the Service Life Using Real Options / Ruwen Qin 12.Evaluating Different Cost-Benefit Analysis Methods for Port Security Operations / Uwe Aickelin 13.Vehicle Routing in Service Industry Using Decision Support Systems / Burcin Bozkaya Section 4 Decision Making in Other Service Areas 14.Decision Support for Information Technology (IT) Service Investments under Uncertainty / Jacques Philippe Sauve 15.An Inventory Criticality Classification Method for Nuclear Spare Parts: A Case Study / Kim LaScola Needy 16.Service Technology, Pricing, and Process Economics in Banking Competition / Hosun Rhim. Machine generated contents note: Section 1 Services and Decision Making 1.Stochastic Decision Making in Information Technology Services Delivery / Mark S. Squillante 2.Simulation-Based Studies on Dynamic Sourcing of Customers under Random Supply Disruptions / Lian Qi 3.Customer Perceptions of Quality and Service System Design / Kabir C. Sen 4.Data Mining and Quality in Service Industry: Review and Some Applications / Alejandra Perez-Bonilla 5.Software for Solving Real Service-Management Problems / Maria Madela Abrudan Section 2 Decision Making in Health Services 6.Logistics and Retail Pharmacies: Providing Cost-Effective Home Delivery of Prescriptions / Alex C. Lin 7.Improving Pharmacy Operations Using Computer Simulation / W. David Kelton 8.Patient Prioritization in Emergency Departments: Decision Making under Uncertainty / Gul E. Okudan Kremer | ||
| 600 |
_aService Industries - Management _924549 |
||
| 600 |
_aDecision Making _924550 |
||
| 942 |
_2ddc _cLB _k658.403 _mDEC |
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