| 000 | nam a22 4500 | ||
|---|---|---|---|
| 999 |
_c114168 _d114168 |
||
| 003 | OSt | ||
| 005 | 20190327114536.0 | ||
| 008 | 190124b ||||| |||| 00| 0 eng d | ||
| 020 | _a9780735217812 | ||
| 040 | _c | ||
| 082 |
_a658.812 _bBLI |
||
| 100 |
_aBliss, Jeanne _934742 |
||
| 245 | _aWould You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers | ||
| 260 |
_bPortfolio / Penguin _c2018 _aNew York |
||
| 300 | _a264p | ||
| 500 | _a1. Picture Your Mom 2. Be the Person / Raised You to Be 3. Don't Make Me Feed You Soap! 4. Put Others Before Yourself 5. Take the High Road 6. Stop the Shenanigans! 7. Join the Movement to #MakeMomProud!. | ||
| 600 |
_aCustomer relations _936330 |
||
| 942 |
_2ddc _cLB _k658.812 _mBLI |
||