000			nam a22 4500
999			_c115608 _d115608
003			OSt
005			20190811152641.0
008			190808b ||||| |||| 00| 0 eng d
020			_a9789332550193
040			_c
082			_a658.05 _bSCH
100			_aSchiesser, Rich _940755
245			_aIT Systems Management: Designing, Implementing and Managing World-Class Infrastructures
260			_bPearson India Education Pvt. Ltd _c2015 _aNew Delhi
300			_a557p
500			_a1. Acquiring executive support 2. Organizing for systems management 3. Staffing for systems management 4. Customer service 5. Ethics legislation and outsourcing 6. Comparison to itil processes 7. Availability 8. Performance and tuning 9. Production acceptance 10. Change management 11. Problem management 12. Storage management 13. Network management 14. Configuration management 15. Capacity planning 16. Strategic security 17. Business continuity 18. Facilities management 19. Developing robust processes 20. Using technology to automate and evaluate robust processes 21. Integrating systems management processes 22. Special considerations for client server and web enabled environments
600			_aInformation resources management _940756
942			_2ddc _cLB _k658.05 _mSCH