000			Nam a22 4500
999			_c117495 _d117495
003			OSt
005			20200205110654.0
008			191007b ||||| |||| 00| 0 eng d
020			_a9781138217027
040			_c
050			_a658.406 _bKES
082			_a658.406 _bKES
100			_aKesterson, Randy K. _943278
245			_aThe Intersection of Change Management and Lean Six Sigma: The Basics for Black Belts and Change Agents
260			_bCRC Press _c2018 _aBoca Raton
300			_a195p
500			_aSection I: 1. Why Should You Care? 2. Change is Good! 3. Change is Hard! 4. Resistance is Real 5. Minimizing Resistance 6. Why? : The Most Important Word in This Book 7. Resistance in Your Personal Life Section II: 8. What is Organizational Change Management? 9. Project Risk Assessment 10. Some Basic Organizational Change Management Tools 11. When to Ask for Help 12. The Intersection of Organizational Change Management and Lean Six Sigma 13. People Are Different 14. The Final Word Section III: 15. Interviews with Experts 16. Mini-Biographies of the Interviewees Section IV: Appendix A : Competencies for the Successful Black Belt Appendix B : Coaching and Mentoring for the Black Belt Appendix C : The Shingo Principles Appendix D : A Brief History of Continuous Improvement Appendix E : Where to Go for More Information Appendix F : Acknowledgments
600			_aSix sigma (Quality control standard) - Production management _947168
942			_2ddc _cLB _k658.406 _mKES