000			nam a22 4500
999			_c117523 _d117523
003			OSt
005			20200729120419.0
008			191009b ||||| |||| 00| 0 eng d
020			_a9781526462794
040			_c
050			_a658.4092 _bMAU
082			_a658.4092 _bMAU
100			_aMaund, Andrew _943566
245			_aBA in Leadership and Management: Skills for the Workplace Student Yearbook, 1st Year
260			_bSage Publications India Pvt. Ltd. _c2018 _aNew Delhi
300			_a680p
500			_aPart I: Developing Workplace Critical Thinking 1. Using System Thinking to Critique 2. Gender, Race and Class Diversities in the Workplace 3. What is Organizational Behaviour? Part II: Knowledge and Information Management for the Workplace 4. Knowledge Acquisition, Retention and Transfer Part III: Developing Relationships and Workplace Achievement 5. Learning and Development 6. Defining and Building Competencies 7. Customers’ Contingency Table 8. Relation Diagram 9. Suggestion Schemes 10. Hoshin Kanari Part IV: Managing Projects in the Organisation 11. Determining the Direction and Initial Specifications of a Project 12. Project Scheduling Part V: Understanding and Engaging the Customer Experience 13. Metrics for Engaging Customers 14. Please Help Us Help You… 15. Why is Value Creation Important for CEOs? 16. How CEOs Can Value Create for Customers Part VI: Workplace Culture and Organisational Efficiency 17. The Meaning and Importance of Managing Across Cultures 18. Organizational Culture and Leadership 19. Experiencing the Organizational Underworld 20. Managing Cultures Part VII: Journal on Developing Workplace Critical Thinking 21. How critical is Critical Thinking? 22. More Alike Than Different: What Generations Value and How the Values Affect Employee Workplace Perceptions 23. Bridging Cultures: The Academy and The Workplace 24. Association between Just World Beliefs and Perceptions of Counterproductive Workplace Behaviors Part VIII: Journal on Knowledge and Information Management for the Workplace 25. Holistic Views of Knowledge Management Models 26. Knowledge Management Process: A Case Study of NTPC and POWERGRID 27. Use of Knowledge Management for Competitive Advantage: The Case Study of Max Life Insurance Part IX: Journal on Developing Relationships and Workplace Achievement 28. Capacity and Capability Building for National HRD: A Multilevel Conceptual Framework 29. Using Work-Integrated Learning to Enhance Career Planning among Business Undergraduates Part X: Journal on Managing Projects in the Organisation 30. Lessons from Management 101: Learning to Manage Ourselves Part XI: Journal on Understanding and Engaging in the Customer Experience 31. Customer Value Management 32. Operationalizing Relative Customer Value Part XII: Journal on Workplace Culture and Organisational Efficiency 33. The Impact of National Culture on Informal Learning in the Workplace 34. Work and Culture: Approaching Cultural and Work Psychology 35. Culture Wars in the Workplace? Cultural Antecedents of Workers’ Job Entitlement 36. Impact of Corporate Culture on the Relationship between Efficient Technology Transfer and Business Performance
942			_2ddc _cLB _k658.4092 _mMAU