000 | 00614aam a2200193 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20240528153708.0 | ||
008 | 191019b ||||| |||| 00| 0 eng d | ||
020 | _a9781524763084 | ||
040 | _c | ||
082 |
_a658.812 _bTEI |
||
100 |
_aTeixeira, Thales S. _944144 |
||
245 | _aUnlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption | ||
260 |
_aNew York _bCurrency _c2019 |
||
300 | _a336p | ||
600 |
_aCustomer Relations - Consumer Satisfaction _944145 |
||
700 |
_aPiechota, Greg _951410 |
||
942 |
_2ddc _cLB _k658.812 _mTEI |
||
999 |
_c117921 _d117921 |