000 00614aam a2200193 4500
003 OSt
005 20240528153708.0
008 191019b ||||| |||| 00| 0 eng d
020 _a9781524763084
040 _c
082 _a658.812
_bTEI
100 _aTeixeira, Thales S.
_944144
245 _aUnlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption
260 _aNew York
_bCurrency
_c2019
300 _a336p
600 _aCustomer Relations - Consumer Satisfaction
_944145
700 _aPiechota, Greg
_951410
942 _2ddc
_cLB
_k658.812
_mTEI
999 _c117921
_d117921