000 nam a22 4500
999 _c119131
_d119131
008 201015b ||||| |||| 00| 0 eng d
020 _a9781937557553
082 _a510.21857
_bHAL
100 _aHall, Erika
_952136
245 _aConversational Design
260 _bBook Apart
_aUnited States
_c2018
300 _a130p
600 _aDesign
_952137
650 _aHuman-Computer Interaction, User Interfaces, Computer Systems, Web Sites
_952138
942 _2ddc
_cLB
_k510.21857
_mHAL