000			01978aam a2200205 4500
003			OSt
005			20240529100439.0
008			191115b ||||| |||| 00| 0 eng d
020			_a9781138736528
040			_c
082			_a658.3124 _bHAN
245			_aThe Handbook of Communication Training: A Best Practices Framework for Assessing and Developing Competence
260			_aNew York _bRoutledge _c2019
300			_a444p
500			_aBest Practices for Communication Training, Best Practice 1 – Maintain Transparency to Clients and Trainees, 1. Mobilizing a Client for Change: Best Practices for Proposing Training, Jennifer H. Waldeck Phd, 2. Communication Training’s Higher Calling: Using a Civic Frame to Promote Transparency and Elevate the Value of Services, Don Waisanen, PhD, 3. The F-word changes a circular message: Linking a profession’s history to communication training’s unique organizational role. Robin Smith Mathis PhD, Best Practice 2 – Use Assessable Methods, 4. Help, Communication Is Broken and We Need Training! How Diagnosing the Organizational Needs Leads to Better Interventions, Outcomes and Profit, Jeffrey L. Stafford, PhD, Michelle Hege, MA, Amber Barnes, MA, Greta R. Underhill, MA, Hannah R. Seagrave, MA, 5. Greater Alignment, Greater Success: Communication Needs Assessments and Training Program Assessments. Piyawan Charoensap-Kelly, , 6. Observational assessment at the core of your communication training program: Authentic design and use of observational survey instruments, Jessica Parker-Raley PhD, Amber N. Finn PhD, Best Practice 3 – Demonstrate Technology Proficiency, 7. Online Training Tools in an Interconnected World. Michael G. Strawser PhD, Marjorie M. Buckner PhD, Renee
600			_aCommunication in Organizations _945013
700			_aWallace, J. D. _eEditor _945014
700			_aBecker, Dennis _eEditor _945015
942			_2ddc _cLB _k658.3124 _mHAN
999			_c119657 _d119657