000 | nam a22 7a 4500 | ||
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_c121896 _d121896 |
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003 | OSt | ||
005 | 20210708152343.0 | ||
008 | 210609b ||||| |||| 00| 0 eng d | ||
040 | _c | ||
082 |
_a01 658.812 _bKUM |
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100 |
_aKumar, Vineet _942323 |
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245 | _aAn Empirical Study of the Causes, Symptoms and Organisational Responses to Customer Rage Behaviour | ||
260 |
_aAhmedabad _bInstitute of Management, Nirma University _c2017 |
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300 | _a171p with CD | ||
500 | _aThesis advisory committee: Chairperson: Dr. Rajesh Jain Member: Dr. M. Mallikarjun Guide: Dr. Ashwini Awasthi DPM Chair Person: Dr. Rajesh Jain Mr. Vineet Kumar [Roll Number: 10EXTDPMM08] | ||
856 |
_uhttp://repository.nirmauni.ac.in/jspui/handle/123456789/9811 _zClick here to access online [Campus access] |
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942 |
_2ddc _cTH _k01 658.812 _mKUM |