000 nam a22 7a 4500
999 _c121896
_d121896
003 OSt
005 20210708152343.0
008 210609b ||||| |||| 00| 0 eng d
040 _c
082 _a01 658.812
_bKUM
100 _aKumar, Vineet
_942323
245 _aAn Empirical Study of the Causes, Symptoms and Organisational Responses to Customer Rage Behaviour
260 _aAhmedabad
_bInstitute of Management, Nirma University
_c2017
300 _a171p with CD
500 _aThesis advisory committee: Chairperson: Dr. Rajesh Jain Member: Dr. M. Mallikarjun Guide: Dr. Ashwini Awasthi DPM Chair Person: Dr. Rajesh Jain Mr. Vineet Kumar [Roll Number: 10EXTDPMM08]
856 _uhttp://repository.nirmauni.ac.in/jspui/handle/123456789/9811
_zClick here to access online [Campus access]
942 _2ddc
_cTH
_k01 658.812
_mKUM