000 00473nam a2200169Ia 4500
008 211102s2003 xx 000 0 und d
020 _a9780750657402
041 _aeng
082 _a658.4013
_bOAK
100 _aOakland, John S.
245 _aTotal Quality Management
250 _a3rd ed
260 _aLondon
_bButterworth-Heinemann
_c2003
300 _a483p
600 _aManagement
700 _aOakland, John S.
942 _2Dewey Decimal Classification
_cLB
_k658.4013
_mOAK
999 _c133733
_d133733