000 00498nam a2200169Ia 4500
008 211102s2006 xx 000 0 und d
020 _a9788175543133
041 _aeng
082 _a650.13
_bLIL
100 _aLilley, Roy
245 _aDealing with Difficult People
260 _aNew Delhi
_bKogan Page India Pvt. Ltd.
_c2006
300 _a150p
365 _b150
_cINR
_eRs. 150
600 _aCustomer Relations
600 _aPsychology - Industrial
942 _2Dewey Decimal Classification
_cLB
_k650.13
_mLIL
999 _c137413
_d137413