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| 008 | 140223b2009 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780230638969 _c0.00 |
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| 082 | _aDCG00368 | ||
| 100 | _aTomalin, Barry | ||
| 245 | _aInternational English for Call Centres: A Course in English Language, Culture and Empathy | ||
| 260 |
_aNew Delhi _bMacmillan India Ltd. _c2009 |
||
| 300 | _a2CD | ||
| 500 | _aD0007894 | ||
| 700 | _aThomas, Suhashini | ||
| 890 | _aIndia | ||
| 995 |
_D0.00 _E0 _F049 _H0 _I0.00 _UC _W20100712 _ZReference |
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| 999 |
_c26796 _d26796 |
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