| 000 | 00584nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b2002 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780340849385 _c0.00 |
||
| 082 |
_a658 _bSMI |
||
| 100 | _aSmith, Jane | ||
| 245 | _aCustomer Retention in a Week | ||
| 260 |
_aLondon _bHodder & Stoughton _c2002 |
||
| 300 | _a95p | ||
| 440 | _aChartered Management Institute | ||
| 600 | _aManagement | ||
| 890 | _aUK | ||
| 995 |
_ASMI _B002128 _CENT-NIT _D79.20 _E0 _F049 _G3990 _H0 _I0.00 _J99.00 20% _M15 _UC _W20040128 _XMahajan Book Depot _ZGeneral |
||
| 999 |
_c30414 _d30414 |
||