| 000 | 00654nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b1997 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780762301768 _c0.00 |
||
| 082 |
_a658.8 _bSWA |
||
| 100 | _aSwartz, Teresa A. | ||
| 245 | _aAdvances in Services Marketing and Management: Research and Practice Vol. - 6 | ||
| 260 |
_aEngland _bJai Press Ltd. _c1997 |
||
| 300 | _a259p | ||
| 700 | _aBowen, David E. | ||
| 700 | _aIacobucci, Dawn | ||
| 890 | _aEngland | ||
| 995 |
_ASWA _D3436.56 _E0 _F049 _G10686 _H0 _I0.00 _UC _W20010209 _XM K Book Distributors _ZGeneral |
||
| 999 |
_c55680 _d55680 |
||