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| 008 | 140223b2007 xxu||||| |||| 00| 0 eng d | ||
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| 082 |
_a658.51 _bSMI |
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| 100 | _aSmith, F. Ralph | ||
| 245 | _aBusiness Process Management and the Balanced Scorecard: Using Process as Strategic Drivers | ||
| 260 |
_aSan Francisco _bJohn and Wiley Sons, Inc. _c2007 |
||
| 300 | _a227p | ||
| 890 | _aUSA | ||
| 995 |
_ASMI _B005433 _CNVV-NVV _D1686.52 _E0 _F049 _G53660 _H0 _I0.00 _J2108.15 20% _L20070115 _UC _W20070203 _XBooks India _ZGeneral |
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