| 000 | 00729nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b2004 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9783540002277 _c0.00 |
||
| 082 |
_a658.812 _bCOL |
||
| 100 | _aKracklauer, Alexander H. | ||
| 245 | _aCollaborative Customer Relationship Management: Taking CRM to the Next Level | ||
| 260 |
_aLondon _bSpringer-Verlag _c2004 |
||
| 300 | _a273p | ||
| 500 | _aWith 99 Figures and 7 Tables | ||
| 600 | _aMarketing | ||
| 700 | _aSeifert, Dirk | ||
| 700 | _aMills, D. Quinn | ||
| 890 | _aUK | ||
| 995 |
_ACOL _D2530.68 _E0 _F049 _G83422 _H0 _I0.00 _UC _W20031223 _XHimanshu Book Co. _ZGeneral |
||
| 999 |
_c58466 _d58466 |
||