000			01487nam a2200193Ia 4500
008			140223b2013 xxu||||| |||| 00| 0 eng d
020			_a9780007537594 _c0.00
082			_a658.45 _bDIG
100			_aDignen, Bob
245			_aCommunication for International Business: The Secrets of Excellent Interpersonal Skills
260			_aLondon _bHarper Collins Publishers _c2013
300			_a220p
500			_aIntroduction Section 1: The Basics Chapter 1 Using English for International Business Chapter 2 Speaking Chapter 3 Listening Chapter 4 Communicating Non-verbally Case Study 1 Section 2: Face-to-face Skills Chapter 5 Building Relationships Chapter 6 Networking Chapter 7 Building Trust Chapter 8 Making Decisions Case Study 2 Chapter 9 Influencing Chapter 10 Dealing with 'Difficult People' Chapter 11 Managing Conflict Chapter 12 Giving and Getting Feedback Case Study 3 Section 3: Virtual Skills Chapter 13 Writing Email: The Basics Chapter 14 Writing Email: Advanced Chapter 15 Telephoning Chapter 16 Taking Part in Conference Calls Chapter 17 Working in Virtual Teams Case Study 4 Conclusion References Reading List Answer Key
600			_aBusiness Communication
600			_aInternational Business Enterprises
700			_aMcMaster, Ian
890			_aUK
995			_ADIG _B011419 _CMGT-GEN _D185.00 _E0 _F049 _GNIM 06 _H0 _I0.00 _J250 26% MKS - MKS _L20131025 _UC _W20131120 _XSoham Enterprise _ZGeneral
999			_c58612 _d58612