000 00569nam a2200157Ia 4500
008 140223b1999 xxu||||| |||| 00| 0 eng d
020 _a9780333716816
_c0.00
082 _a658.4012
_bBOT
100 _aBotten, Neil
245 _aCompetitive Strategies: For Service Organisations
260 _aHampshire
_bMacmillan Press Ltd.
_c1999
300 _a327p
700 _aMcManus, John
890 _aUK
995 _ABOT
_C-
_D895.00
_E0
_F049
_G072508
_H0
_I0.00
_UC
_W20000217
_XHimanshu Book Co.
_ZGeneral
999 _c58756
_d58756