| 000 | 00646nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b2003 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780070582095 _c0.00 |
||
| 082 |
_a658.812 _bBAR |
||
| 100 | _aBarlow, Janelle | ||
| 245 | _aA Complaint is a Gift: Using Customer Feedback as a Strategic Tool | ||
| 260 |
_aNew Delhi _bTata McGraw-Hill Publishing Company Ltd. _c2003 |
||
| 300 | _a222p | ||
| 600 | _aMarketing | ||
| 700 | _aMoller, Claus | ||
| 890 | _aIndia | ||
| 995 |
_ABAR _B002194 _CPKY-PKY _D195.00 _E0 _F049 _G28961 _H0 _I0.00 _UC _W20040131 _XBooks India _ZGeneral |
||
| 999 |
_c58766 _d58766 |
||