000 00612nam a2200169Ia 4500
008 140223b2002 xxu||||| |||| 00| 0 eng d
020 _a9780787956219
_c0.00
082 _a658.812
_bBAN
100 _aBanks, Drew
245 _aCustomer. Community: Unleashing the Power of Your Customer Base
260 _aSan Francisco
_bJossey-Bass Publishers
_c2002
300 _a254p
600 _aMarketing
700 _aDaus, Kim
890 _aUSA
995 _ABAN
_B001528
_CP.M-P.M
_D1369.06
_E0
_F049
_G26972
_H0
_I0.00
_UC
_W20030226
_XBooks India
_ZGeneral
999 _c59842
_d59842