| 000 | 00812nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b2001 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780071188616 _c0.00 |
||
| 082 |
_a658.812 _bSTO |
||
| 100 | _aStorbacka, Kaj | ||
| 245 | _aCustomer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies | ||
| 260 |
_aNew York _bMcGraw-Hill Book Company _c2001 |
||
| 300 | _a160p | ||
| 600 | _aMarketing | ||
| 700 | _aLehtinen, Jarmo R. | ||
| 890 | _aUSA | ||
| 995 |
_ASTO _D456.95 _E0 _F049 _G83679 _H0 _I0.00 _UC _W20040113 _XHimanshu Book Co. _ZGeneral |
||
| 995 |
_ASTO _B001636 _CHAK-HAK _D1001.49 _E0 _F049 _G27462 _H0 _I0.00 _UC _W20030410 _XBooks India _ZGeneral |
||
| 999 |
_c59870 _d59870 |
||