000 00673nam a2200169Ia 4500
008 140223b2001 xxu||||| |||| 00| 0 eng d
020 _a9780070435049
_c0.00
082 _a658.812
_bSHE
100 _aSheth, Jagdish N.
245 _aCustomer Relationship Management: Emerging Concepts, Tools and Applications
260 _aNew Delhi
_bTata McGraw-Hill Publishing Company Ltd.
_c2001
300 _a544p
700 _aParvatiyar, Atul
700 _aShainesh G.
890 _aIndia
995 _ASHE
_D550.00
_E0
_F049
_G075441
_H0
_I0.00
_UC
_W20010223
_XHimanshu Book Co.
_ZGeneral
999 _c59872
_d59872