000 00619nam a2200169Ia 4500
008 140223b2003 xxu||||| |||| 00| 0 eng d
020 _a9783540440017
_c0.00
082 _a658.812
_bRAJ
100 _aRajola, Federico
245 _aCustomer Relationship Management: Organizational and Technological Perspectives
260 _aLondon
_bSpringer-Verlag
_c2003
300 _a172p
500 _aWith 37 Figures and 13 Tables
600 _aMarketing
890 _aUK
995 _ARAJ
_D2530.68
_E0
_F049
_G83422
_H0
_I0.00
_UC
_W20031223
_XHimanshu Book Co.
_ZGeneral
999 _c59875
_d59875