000 00698nam a2200157Ia 4500
008 140223b1993 xxu||||| |||| 00| 0 eng d
020 _a9780077076986
_c0.00
082 _a658.8
_bCHA
100 _aChaston, Ian
245 _aCustomer-Focused Marketing: Actions for Delivering Greater Internal and External Customer Satisfaction
260 _aNew York
_bMcGraw-Hill, Inc.
_c1993
300 _a222p
890 _aUSA
995 _ACHA
_D1445.00
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_F049
_G15878
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_UC
_W19971021
_XBooks India
_ZGeneral
995 _ACHA
_D900.00
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_F049
_G2558
_H0
_I0.00
_UC
_W19970707
_XMobel Book Distributors
_ZGeneral
999 _c59894
_d59894