000 00615nam a2200157Ia 4500
008 140223b2005 xxu||||| |||| 00| 0 eng d
020 _a9780471723240
_c0.00
082 _a658.312404
_bHEI
100 _aHeil, Gary
245 _aEmployee Management and Customer Service in the Retail Industry
260 _aNew Jersey
_bJohn Wiley & Sons Inc.
_c2005
300 _a190p
700 _aThomas, Chris
890 _aUSA
995 _AHEI
_B003947
_CA.S-A.S
_D3537.64
_E0
_F049
_G4306
_H0
_I0.00
_L20051128
_UC
_W20051215
_XAllied Book Centre
_ZGeneral
999 _c61639
_d61639