| 000 | 00690nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b2002 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780030288920 _c0.00 |
||
| 082 |
_a658.805 _bHOF |
||
| 100 | _aHoffman, K. Douglas | ||
| 245 | _aEssentials of Services Marketing: Concepts, Strategies and Cases | ||
| 250 | _a2nd ed | ||
| 260 |
_aFort Worth _bHarcourt College Publishers _c2002 |
||
| 300 | _a569p | ||
| 600 | _aMarketing | ||
| 700 | _aBateson, John E. G. | ||
| 890 | _aUSA | ||
| 995 |
_AHOF _B001070 _CP.M-P.M _D1053.70 _E0 _F049 _G148 _H0 _I0.00 _UC _W20020418 _XTeam Spirit (India) Pvt. Ltd. _ZGeneral |
||
| 999 |
_c62252 _d62252 |
||