000 00604nam a2200145Ia 4500
008 140223b2001 xxu||||| |||| 00| 0 eng d
020 _a9780071364799
_c0.00
082 _a658.812
_bBER
100 _aBergeron, Bryan P.
245 _aThe Eternal E-Customer: How Emotionally Intelligent Interfaces can Create Long-Lasting Customer Relationships
260 _aNew York
_bMcGraw-Hill Book Company
_c2001
300 _a261p
890 _aUSA
995 _ABER
_B001636
_CHAK-HAK
_D1403.09
_E0
_F049
_G27462
_H0
_I0.00
_UC
_W20030410
_XBooks India
_ZGeneral
999 _c62270
_d62270