| 000 | 00720nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b2008 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780470026687 _c0.00 |
||
| 082 |
_a658.8 _bYOU |
||
| 100 | _aYoung, Laurie | ||
| 245 | _aFrom Products to Services: Insight and Experience from Companies which have Embraced the Service Economy | ||
| 260 |
_aHoboken, New Jersey _bWiley _c2008 |
||
| 300 | _a346p | ||
| 600 | _aCustomer Service | ||
| 600 | _aNew Product | ||
| 600 | _aService industries - India. | ||
| 890 | _aUSA | ||
| 995 |
_AYOU _B010495 _CMGT-MAR _D1836.45 _E0 _F049 _GIN443 _H0 _I0.00 _J2623.50 30% RJ - RJ _L20110708 _UC _W20110919 _XKushal Books _ZGeneral |
||
| 999 |
_c63540 _d63540 |
||