000			00685nam a2200169Ia 4500
008			140223b2007 xxu||||| |||| 00| 0 eng d
020			_a0787987527 _c0.00
082			_a658.812 _bBER
100			_aBerenbaum, Diane
245			_aHow to Talk to Customers: Cerate a Great Impression Every Time with Magic
260			_aSan Francisco _bJossey-Bass Publishers _c2007
300			_a209p
600			_aCustomer Relationship Management
700			_aLarkin, Tom
890			_aUSA
995			_ABER _B6351 _CS-N-S-N _D709.89 _E0 _F049 _G95068 _H0 _I0.00 _J959.31 26% _L20070821 _UC _W20071128 _XHimanshu Book Co. _ZGeneral
999			_c65583 _d65583