000 00547nam a2200145Ia 4500
008 140223b1996 xxu||||| |||| 00| 0 eng d
020 _a9780077091392
_c0.00
082 _a658.812
_bSTE
100 _aStewart, Mark
245 _aKeep the Right Customers: The Key to Profitable Customer Retention
260 _aLondon
_bMcGraw-Hill Publishing Company
_c1996
300 _a254p
890 _aUK
995 _ASTE
_D893.76
_E0
_F049
_G3550
_H0
_I0.00
_UC
_W20000223
_XMobel Book Distributors
_ZGeneral
999 _c68363
_d68363