000			01683nam a2200181Ia 4500
008			140223b2010 xxu||||| |||| 00| 0 eng d
020			_a9781856177993 _c0.00
082			_a647.94068 _bTES
100			_aTesone, Dana
245			_aPrinciples of Management for the Hospitality Industry
260			_aAmsterdam _bButterworth Heinemann _c2010
300			_a405p
500			_aContents Part 1 Management Knowledge Chapter 1 Managing Service Enterprises Chapter 2 Management Practice Evolution and Ethics Chapter 3 Strategic Planning Problem Solving and Decisions Chapter 4 Systems Development and Structures Part 2 Management Functions Chapter 5 Productivity and Value Added Management Practices Chapter 6 Organizing Resources, Structure and Systems Chapter 7 Human Resource Management and Influence Skills Chapter 8 Managing Technology and Marketing Systems Chapter 9 Management Control Functions Part 3 Strategic Applications Chapter 10 Tactical Productivity Strategies Chapter 11 Tactical Growth Strategies Chapter 12 Tactical Turnaround Strategies Part 4 Leadership Applications Chapter 13 Leadership Awareness Chapter 14 Leadership Practice Chapter 15 Organizational Behavior and Leadership Development Part 5 Sustainability Chapter 16 Sustainable Hospitality Marketing Management Chapter 17 Development of a Sustainable Tourism Human Resources Management Module Glossary of Terms
600			_aHospital Management
600			_aHospitality Industry
890			_aNetherland
995			_ATES _B009476 _CMGT-MAR _D1860.77 _E0 _F049 _GIN370 _H0 _I0.00 _J2862.73 35% SKN - SKN _L20100731 _UC _W20100828 _XKushal Books _ZGeneral
999			_c73980 _d73980