| 000 | 00583nam a2200193Ia 4500 | ||
|---|---|---|---|
| 999 |
_c74162 _d74162 |
||
| 003 | OSt | ||
| 005 | 20190123191912.0 | ||
| 008 | 140223b1994 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780070387980 | ||
| 040 | _c | ||
| 082 |
_a658.812 _bLOV |
||
| 100 |
_aLovelock, Christopher _93079 |
||
| 245 | _aProduct Plus: How Product + Service = Competitive Advantage | ||
| 260 |
_aNew York _bMcGraw-Hill, Inc. _c1994 |
||
| 300 | _a382p | ||
| 600 |
_aCustomer Service _9104 |
||
| 942 |
_2ddc _cLB _k658.812 _mLOV |
||