000			01900nam a2200181Ia 4500
008			140223b2012 xxu||||| |||| 00| 0 eng d
020			_a9780199756087 _c0.00
082			_a658.315 _bRES
100			_aKramer, Roderick M.
245			_aRestoring Trust in Organizations and Leaders: Enduring Challenges and Emerging Answers
260			_aNew Delhi _bOxford University Press _c2012
300			_a284p
500			_aMachine generated contents note: pt ONE Understanding Why Trust Is a Problem: Theoretical Frameworks and Conceptual Issues Moral Bases of Public Distrust: Politics, Partisanship, and Compromise My Trust Needs To Be Earned, Or I Don't Give It": Youths' Mental Models of Trust "I'll Pay Attention When I'm Older": Generational Differences in Trust Institutional Trust Failures: Insights and Lessons from the 9/11 Intelligence Failures Emerging Perspectives on Trust Repair The Art of the Apology: The Structure and Effectiveness of Apologies in Trust Repair Risky Trust: How Multi-Entity Teams Build Trust despite High Risk The Elasticity of Trust: How to Promote Trust in the Arab Middle East and the United States Building and Rebuilding Trust: Why Perspective Taking Matters Restoring Institutional Trust after the Global Financial Crisis: A Systemic Approach Understanding Threats to Leader Trustworthiness: Why It's Better to Be Called "Incompetent" than "Immoral" How Victims' Motives Influence the Effect of Apologies: A Motivated Trust-Repair Model Breaking the Vicious Cycle of Low Trust in Decision-Making Authorities: It's What They Do and How They Do It
600			_aOrganizational Behavior
700			_aPittinsky, Todd L.
890			_aIndia
995			_ARES _B010679 _CMGT-O/H _D1439.30 _E0 _F049 _GIN542 _H0 _I0.00 _J1945 26% NM - NM _L20120823 _UC _W20120917 _XKushal Books _ZGeneral
999			_c75244 _d75244