| 000 | 00558nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b2005 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9781403936035 _c0.00 |
||
| 082 |
_a658.812 _bSHA |
||
| 100 | _aShaw, Colin | ||
| 245 | _aRevolutionize your Customer Experience | ||
| 260 |
_aNew York _bPalgrave Macmillan _c2005 |
||
| 300 | _a220p | ||
| 600 | _aCustomer | ||
| 890 | _aUSA | ||
| 995 |
_ASHA _B002862 _CPKY-PKY _D1777.11 _E0 _F049 _G86597 _H0 _I0.00 _L20041229 _UC _W20050101 _XHimanshu Book Co. _ZGeneral |
||
| 999 |
_c75385 _d75385 |
||