| 000 | 00661nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b1991 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780029140918 _c0.00 |
||
| 082 |
_a658.032 _bSAS |
||
| 100 | _aSasser, W. Earl | ||
| 245 | _aThe Service Management Course: Cases and Readings | ||
| 260 |
_aNew York _bThe Free Press _c1991 |
||
| 300 | _a977p | ||
| 700 | _aHart, Christopher W. L. | ||
| 700 | _aHeskett, James L. | ||
| 890 | _aUSA | ||
| 995 |
_ASAS _C- _D1395.00 _E0 _F049 _G1268 _H0 _I0.00 _UC _W19980326 _XInternational Books & Periodicals Center _ZGeneral |
||
| 999 |
_c76009 _d76009 |
||