| 000 | 00695nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b2004 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780071214575 _c0.00 |
||
| 082 |
_a658.032 _bFIT |
||
| 100 | _aFitzsimmons, James A. | ||
| 245 | _aService Management: Operation, Strategy and Information Technology | ||
| 250 | _a4th ed | ||
| 260 |
_aNew York _bIrwin/Mcgraw-Hill _c2004 |
||
| 300 | _a586p | ||
| 500 | _aMC0721 & MC0722 | ||
| 700 | _aFitzsimmons, Mona J. | ||
| 890 | _aUSA | ||
| 995 |
_AFIT _B004135 _CA.S-A.S _D395.00 _E0 _F049 _G1802 _H0 _I0.00 _L20060105 _UC _W20060316 _XAstha Book Agency _ZGeneral |
||
| 999 |
_c76013 _d76013 |
||