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| 008 | 140223b1999 xxu||||| |||| 00| 0 eng d | ||
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| 082 |
_a658.805 _bRUS |
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| 100 | _aRust, Ronald T. | ||
| 245 | _aService Marketing | ||
| 260 |
_aNew York _bAddison - Wesley Publishing Company _c1999 |
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| 300 | _a508p | ||
| 700 | _aKeiningham, T. L. | ||
| 700 | _aZahorik, Anthony J. | ||
| 890 | _aUSA | ||
| 995 |
_ARUS _D291.50 _E0 _F049 _G19700 _H0 _I0.00 _UC _W19990930 _XBooks India _ZGeneral |
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| 995 |
_ARUS _D286.00 _E0 _F049 _G207 _H0 _I0.00 _UC _W19990807 _XSwami Book House _ZGeneral |
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| 999 |
_c76014 _d76014 |
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