000 00878nam a2200265Ia 4500
003 OSt
005 20160428143301.0
008 140223b1996 xxu||||| |||| 00| 0 eng d
020 _a9780134613772
040 _c
082 _a658.805
_bLOV
100 _aLovelock, Christopher H.
_93079
245 _aServices Marketing
250 _a3rd ed
260 _aNew Jersey
_bPrentice-Hall, Inc.
_c1996
300 _a660p
600 _aService Marketing
_93080
942 _2ddc
_cLB
_k658.805
_mLOV
999 _c76035
_d76035