| 000 | 00584nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b1996 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780071148818 _c0.00 |
||
| 082 |
_a658.805 _bZEI |
||
| 100 | _aZeithaml, Valarie A. | ||
| 245 | _aServices Marketing | ||
| 260 |
_aNew York _bMcGraw-Hill Book Company _c1996 |
||
| 300 | _a700p | ||
| 600 | _aService Marketing | ||
| 700 | _aBitner, Mary Jo | ||
| 890 | _aUSA | ||
| 995 |
_AZEI _D742.41 _E0 _F049 _G17181 _H0 _I0.00 _UC _W19980817 _XBooks India _ZGeneral |
||
| 999 |
_c76036 _d76036 |
||