000 00615nam a2200205Ia 4500
003 OSt
005 20170524105658.0
008 140223b2001 xxu||||| |||| 00| 0 eng d
020 _a9788178083520
040 _c
082 _a658.805
_bLOV
100 _aLovelock, Christopher
_93079
245 _aServices Marketing: People, Technology and Strategy
250 _a4th ed
260 _aNew Delhi
_bPearson Education Asia Pte. Ltd.
_c2001
300 _a717p
600 _aService Marketing
_93080
942 _2ddc
_cLB
_k658.805
_mLOV
999 _c76043
_d76043