000 00672nam a2200217Ia 4500
003 OSt
005 20170524113457.0
008 140223b2004 xxu||||| |||| 00| 0 eng d
020 _a9798129704534
040 _c
082 _a658.805
_bLOV
100 _aLovelock, Christopher
_93079
245 _aServices Marketing: People, Technology and Strategy
250 _a5th ed
260 _aDelhi
_bPearson Education (Singapore) Pte. Ltd.
_c2004
300 _a652p
600 _aService Marketing
_93080
700 _aWirtz, Jochen
_911667
942 _2ddc
_cLB
_k658.805
_mLOV
999 _c76044
_d76044