000 00505nam a2200145Ia 4500
008 140223b1998 xxu||||| |||| 00| 0 eng d
020 _a9780131065277
_c0.00
082 _a658.802
_bGON
100 _aGoncalves, Karen P.
245 _aServices Marketing: Strategic Approach
260 _aNew Jersey
_bPrentice-Hall, Inc.
_c1998
300 _a225p
890 _aUK
995 _AGON
_D0.00
_E0
_F049
_H0
_I0.00
_UC
_W19980831
_XDr O K Gupta
_ZGeneral
999 _c76048
_d76048