000			00600nam a2200157Ia 4500
008			140223b2002 xxu||||| |||| 00| 0 eng d
020			_a9781578512447 _c0.00
082			_a658.812 _bMCK
100			_aMcKenna, Regis
245			_aTotal Access: Giving Customers What They Want in an Anytime, Anywhere World
260			_aBoston _bHarvard Business Review Press _c2002
300			_a252p
600			_aMarketing
890			_aUSA
995			_AMCK _B001478 _CS.B-S.B _D1119.80 _E0 _F049 _G26884 _H0 _I0.00 _J _ 27.50 _UC _W20030102 _XBooks India _ZGeneral
999			_c78254 _d78254