| 000 | 00556nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 140223b1989 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780060920098 _c0.00 |
||
| 082 |
_a658.812 _bDAV |
||
| 100 | _aDavidow, William H. | ||
| 245 | _aTotal Customer Service: The Ultimate Weapon | ||
| 260 |
_aNew York _bHarper Collins Publishers _c1989 |
||
| 300 | _a227p | ||
| 700 | _aUttal, Bro | ||
| 890 | _aUSA | ||
| 995 |
_ADAV _D0.00 _E0 _F049 _H0 _I0.00 _UC _W19980217 _XDr O K Gupta _ZGeneral |
||
| 999 |
_c78258 _d78258 |
||