000 00546nam a2200145Ia 4500
008 140223b1997 xxu||||| |||| 00| 0 eng d
020 _a9788175140158
_c0.00
082 _a658.4013
_bSTA
100 _aStamatis, D. H.
245 _aTotal Quality Service: Principles, Practices and Implementation
260 _aNew Delhi
_bDeep & Deep Publications
_c1997
300 _a318p
890 _aIndia
995 _ASTA
_D595.00
_E0
_F049
_G991
_H0
_I0.00
_UC
_W19980331
_XUniversal Book House
_ZGeneral
999 _c78299
_d78299