000 | 00546nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 140223b1997 xxu||||| |||| 00| 0 eng d | ||
020 |
_a9788175140158 _c0.00 |
||
082 |
_a658.4013 _bSTA |
||
100 | _aStamatis, D. H. | ||
245 | _aTotal Quality Service: Principles, Practices and Implementation | ||
260 |
_aNew Delhi _bDeep & Deep Publications _c1997 |
||
300 | _a318p | ||
890 | _aIndia | ||
995 |
_ASTA _D595.00 _E0 _F049 _G991 _H0 _I0.00 _UC _W19980331 _XUniversal Book House _ZGeneral |
||
999 |
_c78299 _d78299 |