| 000 | 00564nam a2200145Ia 4500 | ||
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| 008 | 140223b2000 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780070402201 _c0.00 |
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| 082 | _aMCP00057-T | ||
| 245 | _aFront Line Customer Care 1: Prepare to Care | ||
| 260 |
_aNew Delhi _bTata McGraw-Hill Publishing Company Ltd. _c2000 |
||
| 300 | _a49p | ||
| 500 | _aMCP00057 | ||
| 890 | _aIndia | ||
| 995 |
_CDDG-DDG _D0.00 _E0 _F049 _G83684 _H0 _I0.00 _UC _W20040122 _XHimanshu Book Co. _ZReference |
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| 999 |
_c81187 _d81187 |
||